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Case Study: Flexible Working Arrangements at L’Oréal Indonesia

Investing in Women Indonesia Business Coalition for Women Empowerment

2022

Indonesia

Case Study

Monitoring, Evaluation & Learning Workplace Gender Equality

Case Study: Flexible Working Arrangements at L’Oréal Indonesia

Case Study: Flexible Working Arrangements at L’Oréal Indonesia

The Flexible Working Arrangements at L’Oréal Indonesia case study by Investing in Women showcases how and why L’Oréal Indonesia put in place measures to achieve flexible working arrangements, and what the results were of these changes, as part of the company’s commitment to diversity and inclusion and its membership of the Indonesia Business Coalition for Women Empowerment (IBCWE).

The case study explores the context of women and work-life balance at L’Oréal Indonesia and the opportunity that existed for change regarding flexible working arrangements.

The case study goes on to explore the key actions taken to put in place these flexible working arrangements, including taking a staged approach; putting in place supporting HR processes and practices; as well as consulting with employees.

Highlights

  • The flexible working arrangements put in place by L’Oréal Indonesia were driven by employee feedback, particularly from female staff who found the lengthy commute to the Jakarta offices had an impact on their work-life balance.
  • This made L’Oréal Indonesia the first country office to implement a flexible working arrangement policy among the L’Oréal group and in 2017, in recognition of the pioneering initiative by L’Oréal Indonesia, the global management encouraged all subsidiaries in all countries to implement a flexible working policy.
  • The implementation of the flexible working arrangement policy has not only had a positive impact on employee work-life balance, but also increased engagement and productivity.

Contents

  • Challenge
  • Opportunity for Change
  • Actions to Promote Flexible Working Arrangements at L’Oréal Indonesia
    • A staged approach to implementing a flexible working policy
    • Supporting HR processes and practices
    • Employee Consultation
    • Flexible Working During the COVID-19 Pandemic
  • Outcomes
    • Improved Work-Life Balance
    • Enhanced Adaptability
    • Improved Productivity
  • Moving Forward
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